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Your privacy is important to us. We want you to feel comfortable using Hostingem services. Because we gather certain types of information about the users of Hostingem's services, we feel you should fully understand what information we gather and how we use that information. Hostingem employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.
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What Information Does Hostingem Gather? |
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When you register for a Hostingem account, Hostingem obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Hostingem's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Hostingem also tracks requests you make for information on Hostingem's products and services, and responses you provide to Hostingem surveys. Finally, Hostingem keeps records of your payment history and communications you have with Hostingem's support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), Hostingem does not keep track of what sites you visit when you are using the service.
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What Does Hostingem Do With This Information?
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Hostingem uses the information it gathers in order to provide you with
the best online experience possible. As you might expect, contact information is used to contact
you concerning your account and our company. Payment information is used to validate your identity
and to bill you for the services and products you order. Information on your online sessions is used
to allocate system resources and to ensure compliance with Hostingem's Terms and Conditions of Use.
Information on your communications with Hostingem's support team is used to address the issues raised
by your communications. In addition, Hostingem regularly sends out mailings regarding the operation
of its service and other goods and services that it believes may be of interest to you. You may request
that Hostingem not send you mailings relating to other goods and services at the URLs listed in this
section or send an e-mail to privacy@Hostingem.com. Hostingem reserves the right, however, to send
bulletins and other important information regarding the service at its discretion.
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Does Hostingem Share Subscriber Information With Third Parties? |
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Hostingem will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.
You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Web site, Network Solutions domain registration is freely available to anyone else visiting that space. Hostingem cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.
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How Can I Correct or Update the Information?
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To request a copy of the contact Hostingem has on your account, send an e-mail request to privacy@Hostingem.com. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Hostingem's Terms and Conditions of Use, subscribers are required to provide Hostingem with current contact and billing information. Hostingem may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.
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What Happens to the Information if I Leave Hostingem?
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If you ever leave Hostingem, Hostingem will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Hostingem reserves the right to retain your contact and billing information as necessary to resolve the matter.
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Changes to This Policy and Questions About Privacy
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Hostingem reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please send them via e-mail to privacy@Hostingem.com.
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Specific Acceptable User Policy
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USER AGREEMENT:
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Hostingem Technologies provides Domain Name Registration, Web site hosting and Web based application development. All services provided by Hostingem Technologies may be used for lawful purposes only. Hostingem Technologies reserves the right to refuse service and/or access to its servers to anyone. Hostingem Technologies reserves the right to suspend or cancel any client's access to any portion or all of Hostingem Technologies services, when Hostingem Technologies deems that the account has been used inappropriately.
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WEB HOSTING:
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The client is responsible for programming and for uploading the Web site to our Web servers. Hostingem Technologies does not provide free Web site development, consulting, programming, or debugging services. The client is responsible for keeping a complete and current copy of Web site files as backup on a remote system (not on Hostingem Technologies servers). Hostingem Technologies is not responsible for any lost files, information or data. Hostingem Technologies’ backup tapes are for backing up our system configurations and databases and are NOT for keeping backups of client Web sites. Should any data need to be recovered from Hostingem Technologies’ backup tapes, there will be a restoration charge, on an as-available basis. Hostingem Technologies does not guarantee to possess the most current copy of a client's Web site.
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SUPPORT: |
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Technical support is provided via email and chat only. Any personal phone or other direct support will be for an extra charge. The first contact with Hostingem Technologies is through email. The client agrees not to Spam our support staff and to follow standard Internet etiquette.
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SYSTEM UPDATES :
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The client understands that system updates occur in real time and as queued batch processes. For example, account Passwords are currently updated as queued batch processes; therefore the update does not occur in the system instantaneously. Hostingem Technologies reserves the right to modify the processing times at any time without notice. If a client or Hostingem Technologies support personnel (when authorized by client) makes any modifications to a hosting account, the client is responsible for ensuring these updates have occurred in our system.
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ILLEGAL ACTIVITIES:
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including but not limited to storing and/or distributing illegal copies of copyright software, hosting/maintaining inappropriate sites, violating trademarks and copyrights, violating Indian & International laws, selling and/or distributing illegal contraband.
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INTERNET ABUSE:
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including but not limited to: spamming - mass unsolicited emailing, posting obscene or inflammatory messages, nudity, threatening other Internet users, and spamming our support staff. Any adult content will be put off the web server as and when or system notices and the client's account will be terminated without any refunds.
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SYSTEMS ABUSE:
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including but not limited to using excessive CPU resources, using excessive disk space, attempting to gain access to root and other clients' accounts (hacking), installing continuously running programs, and reselling CGI scripts.
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Hostingem Technologies does not censor our customers' Web sites, although our policy strictly prohibits adult sites. The determination of what is adult content & prohibited, shall be made solely by Hostingem Technologies. Should a policy violation occur, Hostingem Technologies reserves the right to terminate the account without notice and the client will be held responsible for any damages to Hostingem Technologies’ business, system, servers, connectivity, reputation, service, network, operations or equipment resulting from its actions including, but not limited to, government actions, vandalism, retaliation and claims of libel, unfair competition, infringement of patent, copyright, trademark, service mark, or other intellectual property right, violation of privacy, or other tort DOMAIN NAME REGISTRATION : · Domain Name registration is on a First-come-first-serve basis. Hostingem Technologies will not be responsible for the availability of the Domain Name in the 3-4 days that it can take to register a Domain Name. · In between you register a domain name through Hostingem Technologies website & by the time payment is received from you, it might happen that during this period the domain name is booked by some other individual or organization. In such a case Hostingem Technologies would not be responsible. The payment to this effect would be refunded in case the client does not want to book another domain name.
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PAYMENT POLICY:
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All services are provided on a prepayment basis. Hostingem Technologies accepts Local Check, Banker’s Check, Demand Draft, & Cash. All monetary transactions will occur in Indian Rupees & U.S.$ currency only. Though Hostingem can alter its payment methods at any point of time.
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SERVER ABUSE:
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Any attempt to undermine or cause harm to a server, or customer, of Hostingem Technologies is strictly prohibited. Unauthorized use of other people's accounts or computers Hostingem Technologies will strongly react to any use or attempted use of an Internet account or computer without the owner's authorization. Such attempts include "internet scamming" (tricking other people into releasing their passwords), password robbery, security hole scanning etc. Any unauthorized use of accounts or computers by a Hostingem Technologies customer, whether or not the attacked account or computer belongs to Hostingem Technologies, will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.
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Abuse of Unlimited Traffic
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Hostingem Technologies’ customers are privileged to be offered unlimited traffic for their web sites. The intention of Hostingem Technologies is to provide a large space to serve web documents, not an off site storage area for electronic files. All (90%) of your web pages (html) must be 'linked' with files (.GIF, .JPEG, etc.) stored on Hostingem Technologies's server. Web sites that are found to contain either/or no html documents, a large number of unlinked files are subject to warning, suspension or cancellation at the discretion of Hostingem Technologies management. Any customer who violates Hostingem Technologies's Policies in abusing either space/site transfer will be notified and given 2 days to remedy the problem. If the problem is not resolved within the allotted period, the client will be billed for the overages.
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To maintain the integrity of our service the following limitations apply:
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Sites with banners, graphics or cgi scripts running from their domain used on other domains. Sites with picture galleries (This is any site where 50% of the files transferred is graphics) Sites offering download files or archives. (This is any site where 50% or more of there monthly traffic is from file downloads). Sites using more than 30% of system resources for longer than 60 seconds. Sites running multimedia files (QuickTime, Real Audio, Real Video, MP3).
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Unsolicited Email (Spam)
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Unsolicited commercial advertisements are not allowed in e-mail, and will likely result in
account suspension or cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups
and on most e-mail mailing lists. Inappropriate posting may result in account suspension or
cancellation. See the newsgroup or mailing list's charter for whether advertising is
allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and
will be treated as such. Sending a message, especially an advertisement, to more than five
or six recipients, is by itself spamming unless the individuals have specifically requested to be added to
a mailing list on that topic. E-mail is a person-to-person medium, not a broadcast medium.
Upon your first Spam offense your mail will be disabled for 72 hours. Upon your second Spam offense
your entire domain will be disabled for 72 hours and you will be fined Rs.300.00 per sent Spam. Upon your third
offense your account with Hostingem Technologies will be terminated, you will be fined Rs.500.00 per sent Spam.
No refunds will be given if your account is terminated for Spam.
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CGI Scripts
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Each account comes with its own Universal cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation without prior warning. Universal CGI-BIN means you can put your .pl files anywhere in your www directory.
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Chat Rooms
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We do not allow clients to install their own chat rooms, without approving it with the Hostingem Technologies Support Team. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, we do provide a choice of Java chat rooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. Note: Parachat chat rooms do not apply to this rule. They are perfectly fine to install.
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Abuse of SMTP Mail Server
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We only allow our clients to use our SMTP server without using any illegal techniques and any unauthorized use of our SMTP server such as spam mail is not allowed.
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Background Running Programs
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We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
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Payment Policies
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All accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. Hostingem Technologies reserves the right to change prices at any time, unless other terms have been agreed upon. Hostingem Technologies reserves the right to change its rates or pricing policy at any given point of time but the customers who have paid for their account will continue with the same pricing for their current billing cycle for with they have paid for.
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Indemnification
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Customer agrees that it shall defend, indemnify, save and hold Hostingem Technologies harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Hostingem Technologies, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Hostingem Technologies against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Hostingem Technologies’ server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Hostingem Technologies’ server.
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