Network details
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24x7 technical online chat support
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Only Hostingem can offer true 24 hour free support, staffed by Windows 2003-2008
experts, Linux experts , Database experts available 24 hours a day, 7 days a week,
365 days a year waiting for your call. Combining this back-end technical expertise
with our industry leading Customer Care Program, HostinGem reinforces its belief and
motto that customer care is the essential element to running a successful company.
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Rock-Solid Network Reliability
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Your webhosting accounts and servers are hosted on a network which integrates three
separate and redundant gigabit for maximum accessibility, security, and control.
With over 210 Gbps of connectivity to the Internet, HostinGem hosts all your account
on one of the largest IP backbones in the US. Our 21 x 10 Gbps diverse connections
are spread across 9 of the leading network providers in the US and, in addition,
include multiple public peering links to dozens of additional Internet access networks.
We provide 24x7 live monitoring of your domain and a 100% Guaranteed Network Uptime
(GNU). Our Network Operations Center also has Diesel generator back-up in case of
sustained power loss.
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State-Of-The-Art Equipments
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All HostinGem shared servers are at least Dual Xeon Quad Core servers, with a minimum
of 16GB of RAM. Our internal network is 1000Mbps fully switched using Cisco Series
ether switches and routers, enabling maximum throughput to your website hosting
server.
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100% Satisfaction Guaranteed
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To request a copy of the contact HostinGem has on your account, send an e-mail request
to privacy@HostinGem.com. You may correct that information as appropriate by returning
a message to the same address. Please keep in mind that under HostinGem's Terms and
Conditions of Use, subscribers are required to provide HostinGem with current contact
and billing information. HostinGem may require a copy of a government issued form
of identification before disclosing billing information or before making changes
to the billing or contact information on an account.
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What Happens to the Information if I Leave HostinGem?
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HostinGem is committed to your satisfaction. If for any reason you are not completely
satisfied with your web hosting solutions from HostinGem, we will gladly refund your
monthly hosting fees, no questions asked!
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HostinGem Data Center-01 (Dallas) Specifications:
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Dallas data center is located inside the recognized Infomart telecom hotel, a private,
Tier III, N+1 facility near downtown Dallas. Infomart is also home to data centers
belonging to MCI, Level 3, Equinix, Verio, Switch & Data, Verizon, and Via West.
It sits on three redundant TXU electrical grids, delivering diverse power to each
quadrant of the building, with five on-site 100-ton water chillers meeting N+1 cooling
requirements.
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Specifications:
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Capacity: more than 25,000 dedicated servers6000 amps 480v Input Power
6 x 750Kva UPS Battery Backup Units3 x 2000Kw Diesel Generator with On-site
Fuel Storage |
Redundant Liebert 30-ton HVAC UnitsPre-Action Dry Pipe Fire Suppression
Proximity Security Badge AccessDigital Security Video Surveillance |
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HostinGem Data Center-02 (Seattle) Specifications:
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Seattle data center is located in a private N+1 data center facility outside the
Seattle fault and liquefaction zones. The facility is designed and constructed to
sustain a seismic event while maintaining business functions and boasts low latency
through superior connections to Seattle’s robust fiber optic loops, 55MW of existing
electrical capacity, 45 on-site generators with .5-million gallons of on-site fuel
storage, and a carrier vault system supported by more than 50 miles of embedded,
secure conduits.
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Specifications:
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Capacity: more than 10,000 dedicated servers2000 amps 480v Input Power
4 x 500Kva UPS Battery Backup Units3 x 2-Megawatt Generators w/On-site Fuel
Storage |
Redundant Liebert 30-ton HVAC UnitsPre-Action Dry Pipe Fire Suppression
Proximity Security Badge AccessDigital Security Video Surveillance |
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HostinGem Data Center-03 ( Washington DC) Specifications:
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Washington D.C. data center is located in a private N+1 data center facility just
7 miles from Dulles airport in Chantilly, Virginia. The facility is also home to
data centers belonging to AT&T and Verizon Business, and receives power from two
redundant Dominion Virginia Power grids. It includes three on-site, 600-ton cooling
towers, fully meeting N+1 cooling requirements.
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Specifications:
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Capacity: more than 10,000 dedicated servers2000 amps 480v Input Power
8 x 750Kva UPS Battery Backup Units3 x 2-Megawatt Generators w/On-site Fuel
Storage |
Redundant Liebert 30-ton HVAC UnitsPre-Action Dry Pipe Fire Suppression
Proximity Security Badge AccessDigital Security Video Surveillance |
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Our Data Center Advantages:
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Cisco Systems 10G NetworkCisco Guard DDOS ProtectionTipping Point IPS/IDS ProtectionArbor Peakflow Traffic AnalysisArbor Atlas Global Traffic AnalyzerAutomated IP Routing and ManagementIndividual Secure Private VLAN per CustomerAdd Servers to Existing VLANs On-the-FlyAdd Services to Existing Servers On-the-FlyGigabit Speeds from Server to InternetSupports Dedicated, VDS, Grid TechnologiesGeographically Redundant DNS |